IDG Contributor Network: Technology addiction is a new language – do you know what it says?

I recently sat down to chat with Abinash Tripathy, CEO and founder of Helpshift, with the ostensible purpose of discussing customer service and machine learning. But our chat took an interesting turn when he mentioned his daughter’s technological fluency. Tripathy traced the ways in which she and her friends interact with their devices to the emotional response that he remembers accompanying the early days of messaging. His conclusion: technology addiction has formed an entire language, one that the coming generations are completely fluent in.How the AOL slamming door started a full-blown addiction In the late 1990s kids learned two new signifiers, the creaking door noise notifying an AOL user that a friend came online and the slammed door when a friend left. This may have been the earliest example of awareness indicators – signals that your conversation partner is present or not.To read this article in full or to leave a comment, please click here


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